• Liberator Medical meets or exceeds all Food and Drug Administration (FDA) regulations.
• We keep on file all product information, copies of the features, warranties, and instructions for each type of product.
• Liberator Medical complies with all Medicare and Medicaid statutes, regulations, program instructions, contractor policies and federal & state laws.
• Our 125 + experts can provide clear, written and oral instructions for all the products we offer.
• Because Liberator Medical is fully accredited, you can also be assured you will receive your supplies on time and according to your delivery specifications.
• Liberator Medical's maintains accurate, confidential and secure records in accordance with privacy and security standards of the Health Insurance Portability and Accountability Act (HIPAA) and other applicable standards. We even keep special notes regarding your health situation from conversations we have had with you. This allows us to maintain the highest levels of care & service and get you the catheter, ostomy, diabetes and mastectomy supplies you need..
• You can reach our live experts for any questions or concerns during regular business hours as well as after-hours access 6 days a week 8am-10pm. Never any automated voices, only real people answer your calls just like you'd expect.
• Liberator Medical implements patient care improvement plans as part of a continuously measured accreditation process.
• Even once accreditation is accomplished, the program features annual visits by the accreditation organization. They review our processes and require a scoring of 90% or better to maintain accreditation.

Medicare document regarding guidelines for accreditation

Medicare PDF regarding the enforcement of the deadline